Terms and Conditions

INTRODUCTION

Deschool Online Platform, possessing an E-Trader license by the Government of Dubai in the name of Ritu Jhaveri Portal, is the owner of the website domain at Deschool Online Platform.
Deschool encourages the users to have careful perusal of the terms & conditions (hereinafter referred as “T&C”) prior to accessing the Platform or availing Services (as mentioned below) using the Platform. Any action of the user to continuously access the portal, browse the portal and subscribe to the services offered through the portal will be considered as an irrevocable and unconditional agreement of the user and an explicit consent of the user to abide by and be bound by all these obligations as stipulated in this T&C, which together to be read with our privacy policy available at Privacy Policy, and any other applicable policies referred to herein or made available on the Platform (collectively referred as “Terms and Conditions” or “T&C”). The Terms and Conditions shall govern the Platform’s relationship with the user in relation to the usage of the Platform. These Terms and Conditions supersede all previous oral, written terms and conditions (if any) communicated to User and shall act as a binding agreement between the Deschool Online Platform and the User.
For the purpose of this document and all the policies referred to as T&C above, the term “user” shall include but not limited to the students and the teachers or teaching companies registering to / subscribing for the services offered by the platform, along with every individual / company / individual entity who will visit / view / access / use / interacts with the portal / website of the platform through any means, wherein the interpretation of the term “user” applies to this term used anywhere in the document since beginning.

IF YOU DO NOT AGREE TO ABIDE BY AND BE BOUND BY ALL TERMS AND CONDITIONS CAPTURED IN THE T&C, PLEASE DO NOT USE THE PLATFORM OR SERVICES.

DESCHOOL ONLINE PLATFORM: A SERVICE-PROVIDER PLATFORM

Deschool Online Platform is an online platform through which the teachers or teaching companies across the globe will offer their expertise in the form of lessons for sale and the users will subscribe to these lessons by paying the prescribed fees for the betterment and development of their own selves. The platform facilitates the usage of “Zoom Application” by the teachers or teaching companies while conducting their sessions online and the platform will have no indulgence or interference in the live sessions, as those sessions will be conducted by the teachers or teaching companies directly and will be live only for the interaction between the teachers or teaching companies and the students. The platform and the users are connected by technology and united by an objective to create a skill-based learning world community. All the lessons through the platform are offered by independent teachers, who determine the content and format of their own lessons.
Considering the nature of the platform’s business and its role in the services provided through the platform, the users acknowledge and agree that: (1) the platform is not a party to any agreements entered into between teachers or teaching companies and Students / Parents, if any (2) the platform only provides certain tools /medium / dias to facilitate the purchase, sale and provision of lessons (3) users contract for lessons directly with teachers or teaching companies while subscribing to the relevant lesson (4) the platform is not a broker, agent (except as expressly set forth below) or insurer, and (5) the platform disclaims all liability for the conduct of Teachers or teaching companies, Parents, or any other users of the platform or the lessons.

UPDATION OF TERMS AND CONDITIONS

Use of the platform by the users is subject to the T&C, which may be updated, amended, modified or revised by the platform from time to time with / without notice to the users. To ensure that the users are aware of any additions, revisions, amendments or modifications that the platform may have made to these T&C, it is important for the users to refer to the T&C from time to time. Ignorance of the users to the changes in the T&C cannot be considered as a plausible ground for not to be bound by the T&C and each time the users access platform’s website or subscribe to the lesson offered through the platform, it will be presumed that the users have gone through the T&C of this website and are agreeing to abide by and bound by the same.

ALERTS PROVIDED BY THE COMPAN

The platform may provide the users with multiple automatic alerts while providing Services. Though the effort of the platform will always be to provide the alerts in the most effective and timely manner, if any sort of delay or disruption of the alerts and any consequences arising out of the same occur, the platform cannot be held liable for the same.

SERVICES PROVIDED TO THE USERS

The platform offers different categories of skill-based lessons to the users across the globe, wherein the broad category of the lessons offered can be (but not limited to) regarding languages, technology, arts and health & lifestyle. The platform facilitates offering of the lessons through live sessions to encourage real-time interaction between the students and the teachers. The platform may also encourage the teachers / teaching companies to record the live sessions in order to archive the content delivered and also to maintain a quality-check over the services provided through the platform by the teachers or teaching companies.

USER ACCOUNT REGISTRATION FOR USERS / STUDENTS / LEARNERS

Users who are at least 18 years of age may create an account and purchase the Services. If any user is creating an account or purchasing any of the lessons through the platform’s website, then by doing so the users represent and warrant that the users are 18 years or older. However, if in case Services need to be availed by any minor, parents / guardian of such minor user shall create an account on behalf of such minor user and shall be severally responsible for the acts and omissions of such minor user and it will be presumed that the parents / guardians of such minor user have given their consent to the purchasing of the lesson for such minor user and allowing the minor user to access the website and participate into the subscribed lessons.
The user / student will have to first register with the Deschool Online Platform where the user will require the user's email ID and Password. Once the user / student receives an email from the Platform, the user may sign in to the Student’s Dashboard of the platform’s website, where the user can observe and access the user's own profile. It is not necessary for the users / students to provide all the information while updating a user's profile but the platform encourages the user / student to do so in order to keep the learning process and user’s relationship with the platform transparent. Though the users / students are given access to edit their own profiles, if the information provided by the user / student is found out to be in contravention to the applicable laws then the platform may modify or delete parts of the user’s / student’s profile information at platform’s sole discretion with or without notice to the concerned user / student. Through the same dashboard / otherwise from the platform’s website, the user / student can subscribe to or purchase the lesson of his interest by paying the prescribed fees (as elaborated further below under the title “fees”)

USER ACCOUNT REGISTRATION FOR TEACHERS / TEACHING COMPANIES

The teachers or teaching companies will abide by and be bound by the “Teacher Collaboration Agreement” (shared privately with teachers), they will be signing with Deschool Online Platform, prior to their registration on the platform. Post signing of the Agreement, the teachers / teaching companies will have to first register with the platform where they will require only an email ID and Password. Once the teachers or teaching companies receive an email from the Platform, they may sign in to the Teacher Dashboard of the platform’s Website, where they can observe and access their own profile. On their Teacher Dashboard, the teachers or teaching companies will be able to see students that have signed up for their lessons, create lesson listings, and manage payments. The platform will display all the details of the teachers or teaching companies such as name, skills, experience, photo etc. on the lessons listing page wherein the permission of displaying this information of the teachers or teaching companies on the lesson listing page will be taken from them through the Teachers Collaboration Agreement they will be signing with Deschool prior to the listing of their lessons on Deschool Portal. Though the teachers or teaching companies are given access to edit their own profiles, if the information provided by the teachers or teaching companies is found out to be in contravention to the applicable laws then the platform may modify or delete parts of their profile information at its sole discretion with or without notice to the teachers or teaching companies.
The teachers or teaching companies must promote their lessons and workshops listed on the platform through their personal social media handles like Facebook Page, Instagram Handle, Twitter, Pinterest, Youtube, and any other social media channel used by the platform by tagging the platform’s profile on the respective handles.

FEES

The browsing or usage of the Platform bears no fees. However, Users shall be liable to pay fees for the lesson or workshop which they desire to subscribe for (“Fees”). As Deschool Online Platform is an online platform connecting the teachers or teaching companies and students across the globe, the denomination in which the fees will be collected is United States Dollar (“USD”) or value equivalent to the USD at the day and time of the user subscribing for the lesson. The fees for any of the lessons offered through the platform can be paid online either through credit card / internet banking etc. or any mode of payment which is made available to the User on the Platform.

CANCELLATION AND REFUND POLICY

Deschool Online Platform does possess a Cancellation and Refund Policy against cancellations on a pro rata basis for the specific nature of lessons mentioned ahead. The lessons offered through the Platform which consist of only one single live session entitle themselves no refunds against the cancellation. Once the user/s subscribes to any of the one single live session lesson or workshop, then irrespective of the student’s attendance or absenteeism during the lesson or their cancellation of the subscription for the lesson, the platform won’t refund any sort of amount to the user at any cost.
The lessons which are offered in package or bundle of lessons, entitle themselves to the refund policy of the platform on a pro-rata basis. For these package lessons, the refund will be given to the users only if they cancel their subscription before or up to the 2nd lesson of that package of lessons. If the user cancels his subscription before or up to the 2nd lesson of any package of lessons, then the cost of the consumed lessons and 5% of the total fees will be deducted together as cancellation service fees from the total subscription fees the user must have paid for the concerned package of lessons. However, if the user cancels the subscription of any package of lessons post two live lessons, then the platform will not offer any refund fees against the cancellation, except in case if the platform has offered any refund / cancellation option at the time of subscription of the lesson.

REMEDY IF THE TEACHER / TEACHING COMPANIES DEMANDS FEES OUTSIDE THE DESCHOOL PLATFORM

Teachers or Teaching companies, uploading their lessons for sale through the platform, have no right, authority and entitlement to reach out to the students personally through any / other sort of inappropriate means and demand the fees prescribed for the lessons personally, keeping the Deschool Online Platform out of the scope. Deschool does not tolerate such unprofessional and dishonest acts. If any teacher / teaching company behaves in conformity to such non-acceptable behaviour, then that will be a serious violation of the platform’s T&C.
Additionally, this behaviour is potentially dangerous for students for the following reasons:
(a) Any payment made outside the scope of the platform to the teacher / teaching company might risk the user's payment if the teacher / teaching company doesn’t conduct the promised lesson sessions. Here, at Deschool Online Platform, the funds are delivered to the teachers only when they regularly conduct the lessons as promised at the time of the lesson booking.
(b) The platform won’t stand responsible for any assurance of scheduled lessons and refund or cancellation fees if the users fall prey to such illegal / inappropriate demands of the teachers or teaching companies.
(c) In case of any irregularity on the lesson delivery or any dissatisfaction in terms of quality of the lesson delivered by the teacher / the teaching company, the platform won’t entertain any concerns of the users and no mediation will be available nor the platform will be responsible to answer any of the user’s concerns, if at all payment of the lesson fees was made to the teacher / the teaching company, outside the scope of the platform. If a teacher or teaching company asks the student to pay outside of the platform, then as a student of the Deschool Online Platform, the student should report the teacher or teaching company to hello@deschoolonline.com

USE OF INFORMATION AND CONTENT DISPLAYED ON THE PLATFORM

Any sort of information provided by any user while registering to the Platform or subscribing to any of the lessons offered through the platform or otherwise, must be lawful and permissible by any applicable law to be shared with the platform. The platform does not take any liability for the disinformation provided by the users and consequences followed therein. The platform may only use the information the users provide us as permitted by the platform’s Privacy Policy and applicable law. The users are requested to closely review Deschool Online Platform’s Privacy Policy for more information regarding how the platform uses and discloses user’s personal information. The platform’s Privacy Policy is hereby incorporated into these T&C by this reference.

THIRD PARTY SERVICES

Deschool Online Platform provides no connection to or access to the third-party service providers except for Instagram, Facebook, YouTube, Pinterest and Twitter handles of the platform, Typeform, Google Forms and Email IDs of the users of their respective domains. Whenever the users will access these third-party social media tabs to surf through the platform’s profiles, the activity of the users will be governed by the privacy policy and terms and conditions of those third-party websites and Deschool Online Platform shall in no way be responsible for any acts or omissions of the third parties.

RIGHTS AND OBLIGATION RELATING TO THE USAGE OF THE PLATFORM

Users shall be prohibited from carrying out the any illegal acts on the Platform including but not limited to the acts mentioned below:
I. violating or attempting to violate the integrity and security of the platform;
II. transmitting any information on or through the platform that is disruptive or competitive to the provision of the platform’s Services;
III. intentionally submitting on the platform any incomplete, false or inaccurate information;
IV. making any unsolicited communications to other users;
V. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the platform;
VI. circumventing or disabling any digital rights management, usage rules, or other security features of the platform.
The platform shall, upon obtaining knowledge by itself or being brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, be entitled to disable such information that is in contravention of this clause. In case of non-compliance with any applicable laws, rules or regulations, or the agreement (including the Privacy Policy) by a user, the platform shall have the right to immediately terminate user’s access or usage rights to the platform and the services and to remove non-compliant information from the Platform. The platform may disclose or transfer user-generated information to the platform’s affiliates or governmental authorities in such a manner as permitted or required by applicable laws, and the users hereby consent to such transfer.

CODE OF CONDUCT FOR STUDENTS, PARENTS AND DESCHOOL ONLINE PLATFORM

Deschool Online Platform expects the users of this platform to follow a general code of conduct for the smooth and efficient functioning of the Platform throughout.
I) Student and Parent (in case of minors) Code of Conduct
(a) The students should be respectful towards everyone with whom they will interact during the lesson, including but not limited to their teachers, co-learners etc
(b) The students should imbibe learners attitude and always dress well and stay presentable during the lesson
(c) The students should show voluntary and affirmative participation during the lesson
(d) The students should show no discriminative attitude and no such language should be carried during the lesson and principle of equality and mutual respect should be followed
(e) The students and parents should not attempt to gather personal information of the fellow students or teachers and must maintain dignity
(f) Students and Parents should ensure that only the student who has enrolled for the lesson is only attending the classes
(g) Students and Parents should ensure attendance of the students for the class as an essential ingredient of the live classes
(h) Students and Parents should provide constructive feedback beneficial for the fellow learners and the platform
(i) Students and Parents should aid an effort of the platform to create a skill-based learning community which thrives on the principles of equity, justice and good conscience
II) Deschool Online Platform Code of Conduct
(a) The platform follows a policy of non-discrimination and equality, treating the diversity of backgrounds, countries, believes and religions equally and respectfully
(b) The platform is open to receive constructive feedback from the teachers / students / parents and strives to act upon them as quickly as possible
(c) The platform aspires to create a high-quality, trusted, and safe community for learning.
While anticipating from every user right intention towards each other, in case of any query / technical glitch / unanswered email or any sort of such issue arising, the users can share their constructive feedback at hello@deschoolonline.com

GENERAL COMMUNITY GUIDELINES:

Deschool Online Platform gives utmost priority to safety, welfare and integrity of the community of the students, teachers and parents that the platform is aspiring to build and hence in protection of this principle and cause, the users voluntarily agree not to engage or support any activity as described ahead:
I) Violence
No violence or acts causing mental or physical harm to any member of the community or any sort of financial harm will be tolerated and strict actions will be taken against the same as preferred by the Applicable law.
II) Self-Harm
The platform takes threats of self-harm very seriously. Certain lessons offered through the platform might engage physical activities to be performed by the students but not at the cost of any sort of physical harm or of injury, of temporary or permanent nature. The platform doesn’t carry responsibility for such voluntary acts of the users, if any.
III) Harassment
The platform does not tolerate harassment, bullying, or stalking. We allow users to speak freely on matters and people of public interest, but take action on all reports of abusive behaviour directed at private individuals.
When the users wish to contact the platform’s support team, they must provide as much information as possible:

  • Evidence such as messages, emails, links and/or screenshots of the inappropriate comments and posts made by the user.
  • When reporting problems that happened on Zoom, users must take screenshots and send it to hello@deschoolonline.com

IV) Hate Speech
Users should abstain from attacking others on the basis of national origin, race, ethnicity, religious affiliation, caste, sex, gender, disability, etc.
V) Sexually Obscene Content:
The Platform will not tolerate and will take strict action against any sort of pornographic / sexually obscene content to be displayed or published on the Platform.
VI) Politico-Religious Discussions
Any sort of discussion through the Platform which will make an attempt to polarise the community on the basis of religion or political beliefs is strongly discouraged by the platform.
VII) Identity and Privacy
The platform strongly discourages the practises of sharing personal information or information of others without the concerned party’s express consent. The platform also doesn’t tolerate misrepresentation by personification as the platform wants an honest and transparent community building behaviour and approach.
Reporting Violations
The platform takes any misconduct very seriously. If the users believe that a violation of this platform’s Community Policy or other policies has occurred, please report the violation to the platform at hello@deschoolonline.com

DESCHOOL AND USER MATERIALS

Deschool may provide users / students with certain materials relevant to the lesson like guideline sheets or recorded-sessions of the lesson the users must have subscribed for, which shall be an exclusive property of the platform. User hereby agrees and acknowledges that the user shall ensure that the platform’s materials are not shared with any third party, without the platform’s written consent and hereby provides user with a non-exclusive, non-transferable, non-sublicensable, limited license to use the platform materials solely for user’s personal purpose and not for any sort of commercial use.

INTELLECTUAL PROPERTY

All intellectual property possessed by the Platform including copyrights, patents, trademarks and other trade secrets are owned by the Platform exclusively and it does not grant the users any right, title and interest in any such intellectual property. Any attempt of theft or breaching of the platform’s intellectual property will follow legal consequences, initiated promptly by the platform.

TERMINATION

The platform may terminate a user's usage of the platform at any time for any reason, including breach of the T&C. The platform has a right (but not an obligation) to refuse to grant access to the Platform. Except for the rights and license granted in these terms, the platform reserves all other rights and grants no other rights or licenses, implied or otherwise.
Once temporarily suspended, indefinitely suspended or terminated, the user may not continue to use the Platform under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such user shall no longer have access to data, messages and other material kept on the platform by such User. All provisions of the T&C, which by their nature should survive termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability.

INDEMNIFICATION

The users shall defend, indemnify, and hold harmless the platform, each of its, employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to (i) the user’s use or misuse of, or access to, the Services and Platform; or (ii) user’s violation of the Terms and Conditions; or any applicable law, contract, policy, regulation or other obligation. The platform hereby presumes that any other matter otherwise subject to indemnification by the user, the user will assist and cooperate with the platform in connection therewith.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event shall the Deschool Online Platform (including its directors, employees, agents, sponsors, partners, suppliers, content providers, licensors or resellers, or any hierarchy of the employees followed at Deschool Online Platform) be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services (i) for any lost profits, data loss, loss of goodwill or opportunity, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever, (ii) for user’s reliance on the services (iii) for any direct damages (iv) for any matter beyond its or their reasonable control, even if the platform has been advised of the possibility of any of the aforementioned damages.
The users further agree and confirm that the platform shall not be responsible, in any manner whatsoever, for any delay / unavailability of Services or failure to meet its obligations under the T&C, which may be caused, directly or indirectly, due to (i) user’s failure to cooperate; (ii) user’s unavailability and / or unresponsiveness; (iii) user’s failure to provide accurate and complete information.

DISPUTE RESOLUTION

Any dispute arising out of the “Terms and Conditions” shall be governed by and construed in accordance with the Laws of the United Arab Emirates and exclusive jurisdiction to courts of the United Arab Emirates.

SEVERABILITY

If any provision of this document of Terms and Conditions is found to be unenforceable or invalid, then that provision will be limited or eliminated to the minimum extent necessary whereas all the other provisions of this document will remain intact and enforceable.

FORCE MAJEURE

The Deschool Online Platform shall not be liable for any failure to perform its obligations herein when such failures result from a cause beyond a reasonable control of the platform.

HEADINGS

The section and paragraph headings of this document are made and given only for the purpose of convenience and won’t affect their interpretation in any sense.

MISCELLANEOUS

I. The Terms and Conditions are the entire agreement and understanding between the users and the platform with respect to the services and usage of the platform.
II. If any provision of the Terms and Conditions are found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms and Conditions will otherwise remain in full force and effect and enforceable.
III. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder
IV. The Terms and Conditions are personal to the users, and are not assignable or transferable by the users except with the platform’s prior written consent. The platform may assign, transfer or delegate any of its rights and obligations hereunder without any consent.

CONTACT US

If the users have any questions regarding the services or usage of the platform and also if the users have any grievances regarding the terms and conditions mentioned herein, then the users may contact the platform’s administration team through the information given below. Clicking on the “Contact Us” tab on the website will redirect the users to their native email engine, prompting an email chain to the admin ID hello@deschoolonline.com
Contact No: +971 52 530 6638
Email ID: hello@deschoolonline.com